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LINCOLNSHIRE CLIENT COMPLIMENTS

First impressions of Mandy are good in fact very good!

Hatton 29-04-2016

 

Hi Steve, just wanted to let you know that Sandra did her first clean for us yesterday and we are really happy with her work. Please could you send me Sandra's mobile number as I've lost it and would like to let her know how happy we are. 

Many thanks, 

Kirsty, Carlton le Moorland 

24-02-16

 

Janet is brilliant, thank you. So nice to come home from work and not have to clean! ! 

NH (Nettleham customer) 

10-02-16

 

Hi Steve, just to let you know Lynne has been, she has done a really good job - very impressed with her, thank you. 

(Louth customer) 

14-12-15

 

Hi Steve

Just thought I would let you know how pleased we are with Melissa.  This is only her fourth week, but it is like she has been with us for ages!  She is an excellent time keeper and her standards of cleaning are very high.  On a personal level we get on extremely well as she is very outgoing with a great sense of humour.

We have no hesitation in recommending her should she require further work from you in the future.  

Regards

Sylvia (Woodhall Spa)

27-04-2015

 

 

Deb and Sandie are efficient, friendly, punctual and work very hard. Delighted to have them as our cleaners!

 

Nicola (Lincoln)

23-05-2014

 

 

Hi Steve, 

 

Just wanted you to know that Maggy did a brilliant job today - she got loads done in the time (as she did last week). Many thanks for sorting it (I have sent her a text to thank her too). 

 

Heather (Tattershall)

16-05-2014 

 

 

Thank-you for a year of great service, I'd be lost without you all.

 

Merry Xmas,

 

Regards

 

P Molloy (Louth)

20-12-2013

 

 

We would just like to say how delighted we have been with Sue's work, cleaning for our daughter, Lynne ( in Lincoln). She is very pleasant, is totally reliable and does a great job!
 
Diane and Tony Woodward.(Lincoln)

10-10-2013

 

Hello, 

I would love to submit the following testimonial for Liz, our cleaner 

"I can not speak highly enough of Liz. She has been the most wonderful help to my husband and I, and is extremely trustworthy, friendly, reliable and a pleasure to have with us. We travel a lot so would sometimes not be at home for Liz's weekly visits to clean our home. But we had no hesitation in giving Liz a key to the front door so that she could do what she does whilst we weren't there. Such a joy to have someone we could trust and rely upon, and to arrive home to a clean house, freshly ironed shirts, clean sheets and a beautifully made bed to climb in to after a long haul flight, and happy and healthy plants that Liz kept alive with her care and attention."

Kindest regards, 

 

Samantha and Shaun Sargent (Horncastle)

23-03-2013

 

Hi Steve,

I just wanted to let you know what a fantastic job Ruth did today, my house is sparkling! 

Thank you, 

Erika (Nettleham)

17-01-2013

 

Thank you again for sorting things for me, I would be more than happy to have Gezi again until Karly is better. I hope that this doesn't sound patronising, but your business is great. The commitment that your people have is enviable and their work great. I am so pleased that you put that card through my door. How do I book a one off clean? I would like to treat my parents to the Dolly Char treatment. Thanks again, 

Pip (Cawthorpe) 

16-01-2013

 

 

Steven
 
sorry it has taken so long to get back to you re my cleaner Jonna, but I am the worlds worst at sending emails.
 
I would just like to say how happy I am with Jonna and the work she does. She is very thorough and we have no problems at all. She comes every week and makes a fab job of cleaning our house. It has made such a difference to my life, after working all week I used to dread week ends and all the housework I had to do.
 
many thanks


Suzanne (Heighington)

14-11-2012

 

Hi Steve,

It's Charlotte Collins.  I just wanted to let you know that Patricia is fantastic!!  We've agreed a date for her to come again next week and to continue.

She did a great job, she moved things, cleaned them and the shelf they were on, and put it all back neatly. 

And she did a great job in the bathroom.

Thanks for finding Patricia.

Regards,

Charlotte

16-10-2012

 

Hi Steven

Just to say we are loving our cleaner thank you so very much, she is a star

If you need us to act as a testimonial for your services, please let us know

Shaun Sargent (Horncastle)

14-03-2012

 

Hi Steve,

Thanks for your Christmas card & letter.  I'm still very happy with my cleaner and can tell you for what she does I put her payment up several months ago.  You can be assured of my continued custom.

Hope you all have a very happy Christmas.

Kind Regards

Mrs K  16-12-2011

 

Hi Steve,

Many thanks for helping us out.  I know it was only a short time but we really appreciate it.

On a personal note, Claire is a fantastic cleaner, very professional in her work and a pleasure to talk to.  I would recommend her to anyone.

Kind Regards

Andrea White 03-06-2011

 

Paula has been here for two hours and I am delighted at how much she has got through. I wish you had put that card through my door sooner.

She is pleasant and efficient she is a star!

Many Thanks

Mrs K 29-03-2011

 

Sent: 09 December 2010 20:06

To: steven@dollychar.com

Subject: Comments about service received

Hi there, 

My daughter, Lesley Cottingham who lives in Lincoln, has her cleaning done by a lady called Sam who works through Dolly Char I am writing to say thank you very much for arranging such a competent, friendly and hard-working lady to help Lesley.  

Housework for Lesley is not an easy task and Sam has allowed her to feel more confident about her home now that it is clean and tidy after Sams visits. In the past, cleaners from other companies have never shown such an interest in their work and have spent most of their time chatting instead of cleaning.  Sam, on the other hand, spends her time wisely and in a friendly manner.  She cannot be more helpful.

Once again, many thanks.

Caroline Cottingham

 

Dear Steven

We are absolutely delighted with Sandra, by the way, she is first class in every way, thank you so much for finding her for us/

Regards

D.J.W 25-08-2010

 

Hello Steve.

Just to let you know, Kay is bliddy fantastic!  She cleans real good and I am very happy. 

Thanks. Helen. Doddington Park 06-08-2010

 

"Steve;  I have just had Sandra come to me and found her very nice, she has done an excellent job and I am so pleased with her. Thank-you for choosing her to come to me."

Mrs Black, Glebe Park 14-03-2010

 

Following our vacation of a rented multi-level 4-bed property, we employed Dolly Char to give it a thorough cleaning - which included removing all traces of cat and two teenagers, washing floors and some carpets, cleaning paintwork and. cookers/hobs.  This they did to the complete satisfaction of ourselves and, more importantly, the letting agency - and at a very reasonable price too.  We never actually met Steve or Laura or any of the Dolly Char personnel, as we were able to arrange everything by telephone and email, which was extremely convenient for us. We are very grateful for the efficient job they did for us and can strongly recommend Dolly Char to anyone considering using them.  

Regards Stewart (Woodhall Spa)

 

Dear Robin

It's been a while since we last spoke and can I start by saying thank you so much for the fantastic service Dolly Char and most importantly our amazing cleaner Linda have given us!

I'm not sure whether Linda has informed you but my husband and I are leaving the UK and relocating to Malaysia as of August 1st.  As much as we've tried to persuade Linda to come with us, or alternatively fly out every other week :-) we know we can't take her with us :-(  It is therefore with great regret, and the sad thought of a messy house, albeit in warmer climes, that we have to give notice to end our cleaning contact with you.
 

We have been extremely pleased with the service you have given us and have found the company extremely professional, very reasonable priced and always willing to go beyond the basics.  We have come to look on Linda as a friend, and much needed second mum and will miss her greatly.  Both my husband & I would, and have had no hesitation in recommending your company to others. 

Very sorry again and if/when we move back to the area your company will definitely one of the first numbers we call :-)

Thank you again Robin for all your help

Suzy & Nick Pugh (Billinghay)

11/06/2009


Hi Robin

 

You called to see me last week and sent a lady called Eva to see me. All is well. She came today (Monday) for the first time and the standard of the cleaning was excellent. Great service, well done.

 

Pete (Lincoln)

06/07/2009

 

I was totally satisfied with your service and L  is a very friendly, reliable likeable person.    Thank you for your service.

Yours Sincerely                                         

Mrs M (South Lincoln)

 

May I take this opportunity to say what a huge help L (and indeed L before her) have been.  They have both been hardworking, professional, and a pleasure to have in our home.                   

Many thanks,                                                                       

Mrs P (Newark area)

 

Finally I would like to mention how pleased we have been with the services provided and if we move back into the area we will certainly be in contact.                                                    

Many thanks.                                                                   

Mrs B (East Lincoln)

 

The service we received was excellent throughout and we will certainly use your services again when the need arises.           

Mr P (Metheringham area)

 

Many thanks for your service and I wish you well.                   

Yours Sincerely                                                                 

Mr N (Sleaford area)

 

Thank you for your service.  We have been extremely pleased with both ladies and will be happy to provide a reference for either.  Yours                                                                                 

B (North Lincoln)

 

You are the second cleaning company I have tried and L is the third cleaner I have employed, and you have provided a service that is far in excess of any of the others.                                       

J (Sleaford area)

 

I've been meaning to send a quick note to thank you for sending me T, she is a God send - extremely thorough, I have been really impressed by the standard of her cleaning since coming to work for us in September.

She is reliable, consciencous and we now wonder what we did before she came.

Thanks again,                                                                             

L & R (Sleaford/Boston area)

 

M came round to see me this evening, what a wonderful woman, she's starting with us on Monday.  Thank you so much for your help.

M (Grantham area)

 

Thank you for your time and help in finding a replacement cleaner. We are more than satisfied with the work undertaken by P and look forward to her continuing to work at our home. Please pass on our thanks when next you speak.

With best wishes

L and S (East Lincoln area)

 

It was our first day that P cleaned today after going to work this morning not sure what state the house would be like on my return, I am pleased to say P has done a fantastic job, she has done more than my expectations.  Please can you pass on the feedback we are very happy I hope the high standard continues.

V (Boston)

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