CLEANING EDINBURGH FAQs
much do you charge?
charge £11.50/hour for weekly cleaning in Edinburgh and Lothians
with no extras or hidden charges. Dolly Char agencies around the
country set there own rates and these may vary - for details of the
rate in your area please use this link to the UK Branches page and
click on your local area.
I get the same cleaner each week?
the cleaner we allocate to you will be your regular cleaner.
I have to have the cleaner you send me?
want the arrangement to be comfortable for the client and the
cleaner so if you do not want a particular cleaner, we will be happy
to find you an alternative. We always give clients the chance to
meet their cleaner before they begin.
quickly can I have a cleaner start?
can usually allocate a cleaner within a few days of meeting you
however this can depend on where you live, what time and day you
would like your cleaning etc. If you live in a more remote area, for
example, it may take slightly longer.
your cleaners insured?
we have full public liability and accidental damage insurance cover
for all our domestic cleaners while they are working in your home
provides the cleaning materials?
clients provide the cleaning materials which lets them use their
preferred products and materials etc. It also helps us keep our
if my cleaner doesn't turn up or lets me down?
you have employed domestic staff before, you may have found that
sometimes a cleaner may let you down or that the relationship does
not work out. If that happens, simply call us and we will either
resolve the matter or allocate you a new cleaner.
you provide an ironing service?
we have a first class, at-home, ironing service. Ironing can be done
as part of your domestic cleaning or as a stand alone, regular
much notice do you require to cancel the agency agreement?
you wish to cancel your agency agreement, we require one month's
notice in writing and this can be given at any time.
do I get started?
258 4704 or Freephone 0800 612 3350 or email
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