Difference between a cleaner and a cleaning agency
Many people get confused with the difference between a domestic cleaning company and a domestic cleaning agency.
An Agency will provide a local friendly cleaner which best suits your needs from a database of cleaners that have been ‘vetted’ by the agency. You also get the option to interview your potential domestic cleaner to make sure they are right for you.
An Agency would allocate a regular cleaner who would give you a regular slot in their diary at a mutually convenient time and tend to fit around you rather than the other way around.
We let you provide the materials so that you have the fragrances YOU prefer in your home, although your regular housekeeper can recommend products if you wish. Also we use your equipment so that you don’t have your kitchen floor scrubbed with the same mop after it has been used for somebody else’s loo! The same rule applies to vacuum cleaners too – some houses have lots of pets, others have little children learning to crawl so we do not like transferring unwanted germs/mites and any other gruesome debris!
Please remember that even domestic cleaners are human and need time off for holidays and are even known to be sick now and then. An Agency usually has a mass of cleaners to fall back on should a replacement be required and will endeavor introduce a replacement asap.
Some people run the risk of employing local private cleaners who will charge around the same amount (if not more) than an Agency, but be careful, you won’t know who you are allowing in your home and they will almost never be insured. If they require time off then you end up cleaning your house!
If you need more advise, please don’t hesitate to get in touch with head office at Dolly Char!