If you were to privately hire a standalone cleaner and they do not arrive when they should there isn’t much you can do other than try to arrange a new cleaner. But this can put you back to square one and leave you without a cleaner for some time. Unfortunately, instances will occur where cleaners do not turn up for jobs, are unable to, fall ill or have unforeseen commitments.
Arranging your domestic cleaning through Dolly Char eliminates this issue by endeavoring to find a replacement cleaner as quickly as we can.
Contact your personal agent to explain the situation and another cleaner will be sent on your request. We endeavor to cover for illness or holidays within 72 hours of being notified of the cleaners absence. No more going back to the drawing board and having to search for a new cleaner yourself. Save yourself the hassle and time of seeking a new cleaner by using Dolly Char’s cleaning agency.